Privacy Policy

1. Information We Collect

We collect information you provide when making a reservation, including your name, email address, phone number, and pickup/dropoff locations. We also collect payment information processed securely through Stripe.

2. How We Use Your Information

• To process and manage your reservations
• To send booking confirmations, driver assignments, and trip updates via email and SMS
• To contact you regarding your booking
• To improve our services

3. SMS Communications

By providing your phone number during the booking process, you consent to receive transactional SMS notifications related to your booking, including confirmations, driver assignments, and trip status updates. Message and data rates may apply. You can opt out at any time by replying STOP.

4. Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We share information only with service providers necessary to fulfill your reservation (e.g., assigned driver, payment processor).

5. Data Security

We use industry-standard security measures to protect your personal information. Payment data is processed by Stripe and never stored on our servers.

6. Contact

For privacy-related questions, contact us at info@keymenlimo.com.